![]() three is now two and so on (by the way, have you a fix for this annoying behaviour?). This happens often when an AMD (ATI) rig leaves the studio and goes to the venue. I found also a lack of stability when screens change order or resolution. It's not a great deal if this happens ten minutes ahead the show. Yeah, and this happens on two different machines. To fix I must launch the videomapper from outside GVJ, start a new mapping, exit, relaunch GVJ, relaunch mapper, import mapping file, wait it to crash, terminate it, shutdown GVJ, cross fingers and restart. Once terminated it, on restart the new file is correctly loaded BUT sometimes GVJ refuses to launch. Importing a preset hangs the application. You can retrieve your serial number in your customer account, once logged in to the ArKaos web site, on the "My orders" page.Īt last my show went ok, but my idea is that mapping application is uh, buggy? You will need to enter your serial number again to unlock the software. Now all your setting should be in default status. Note: Relpace "YourUserName" in the path by Windows account user name. On Windows Vista and Seven: \Users\"YourUserName"\AppData\Roaming\ArKaos MediaMaster On Windows XP : \Documents and Settings\"YourUserName"\Application Data\ArKaos MediaMaster On Windows Vista and Seven : \Users\"YourUserName"\AppData\Roaming\GrandVJ On Windows XP : \Documents and Settings\"YourUserName"\Application Data\GrandVJ To find and delete your ArKaos software Preferences files, first quit the software, then Most of the time, deleting the software Preferences files is enough to fix the issue, the software will create new, clean Preferences files at the next start. starting full screen automatically on a display which is no more connected to the computer). Sometimes you may also have configured the software in a way that you cannot modify anymore (i.e. Startup problems can be caused by corrupted Preferences files. How can I reset the software to default preferences? ![]() My registered software asks for a serial at each startup My software systematically crashes at startup
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